VMware

Good Deal on Tuition

In a radical change to its financial aid program, Stanford University will announce today that it will no longer charge tuition to students whose families earn less than $100,000 a year.In addition, the university will waive room and board fees for students whose families earn less than $60,000 a year.

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Thank You Verizon Wireless [Praise]!

Dear Consumerist-

This last month I went over my monthly airtime allowance (700 minutes) for my cellphone plan. I e-mailed Verizon Wireless to ask them if they had more accurate usage information available than what was posted under "My Account" on their website. This is the e-mail I received back:

In review of your account, I found that your current airtime usage estimate is 723 peak minutes of use between the two lines on your Family SharePlan. Please keep in mind that this is an estimate and not an exact airtime usage amount. Some airtime may take up to 90 days to be reported and billed, thus you may see an increase in your current airtime estimates within the next few days.

You are a valued customer and we appreciate your business. In an effort to provide stellar customer service, I have added 100 Bonus minutes to each of the lines on your account for the next three months at no additional charge. This additional airtime will expire on April 23, 2008. Hopefully this bonus airtime will prevent potential overage charges on your next billing statement provided you do not exceed your allowance of 900 minutes.


I just thought Verizon Wireless should receive a little praise. This isn't the first time that they have bailed me out.

Thanks,
Scott T.